Last updated: September 2026
At Hiyamon, every product is made to order. Once you place an order, it is prepared, printed, packed and shipped specifically for you.
1. Where We Deliver
We currently deliver across India.
Orders are shipped through our fulfillment and delivery partners and are available across a wide network of Indian pincodes.
2. Order Processing
Because our products are made to order, please allow approximately 2–3 business days for processing and dispatch after your order is confirmed.
During periods of unusually high order volume, processing may take a little longer.
3. Delivery Time
After dispatch, delivery generally takes around 2–5 business days, depending on your location, pincode and the shipping service available for your order.
In some locations where delivery is handled through India Post, delivery may take longer and can be approximately 3–15 working days.
Please note that these are estimated delivery timelines, not guaranteed delivery dates.
4. Shipping Charges
A ₹59 shipping charge currently applies to orders shipped within India.
The applicable shipping charge will be displayed at checkout before you complete your purchase.
5. Order Tracking
Once your order has been shipped, tracking information will be provided when available.
You can use the tracking information to follow your shipment’s progress from dispatch through delivery. Qikink provides tracking information for shipped orders through its fulfillment system.
6. Delivery Attempts
Our delivery partners may make multiple delivery attempts if the first attempt is unsuccessful.
Please make sure that:
- Your delivery address is complete and accurate
- Your phone number is correct and reachable
- Someone is available to receive the order when required
- For COD orders, the required amount is available at the time of delivery
Orders may be marked undelivered or returned to the fulfillment facility in situations such as an incorrect or incomplete address, an unreachable recipient, refusal of a COD order, or closed premises.
7. Delays
Although we work with fulfillment and delivery partners to get your order to you as quickly as possible, occasional delays can occur due to courier issues, weather, natural events, operational disruptions or other circumstances outside our control.
If your order appears to be significantly delayed, please contact us and we’ll help you check its status.
8. Incorrect Shipping Information
Please carefully check your shipping address and contact details before placing your order.
If an order cannot be delivered because of incorrect or incomplete information provided by the customer, additional shipping or reshipment charges may apply.
9. Questions About Your Order
If you have a question about your shipment, please contact us with your order number and we’ll be happy to help.
For information about returns, replacements and refunds, please see our Returns & Refunds policy.